وظفتك case worker

The CP caseworker will be responsible for providing social services ensuring alignment with key child protection principles including best interests of the child, confidentiality, do no harm, and child participation. The caseworker will work closely with at-risk children, at high risk of harm providing case management services in line with National Case Management Standard Operating procedures (SOPs), and Global minimum standards of child protection case management. The incumbent will work in Akkar inside Hadatha education centers conducting house visits, weekly and/or daily follow-up on program cases; He/She will also be responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of children at high risk of harm as per the National SOPs to ensure the child’s best interests. Throughout the implementation of the program, the CP case worker will be committed to supporting the National system through coordination, exploring opportunities for collaboration, and information sharing on services, in addition to adhering to National policies, legal framework, etc.

Scope of Work:

• Provide individual case management for children and provide ongoing support to families in accordance with all case management steps.
• Apply the National SoPs for child protection case management, including the use of Best Interests Assessments (BiA) and Best Interests Determination (BiD) procedures when are requested or needed.
•  Ensure the correct documentation and compilation of Case Management forms in accordance with all case management steps and related tools and procedures.
• Ensure confidentiality of child protection case management data and information throughout the case management process, including referrals.
• Ensure proper follow up on all actions to be considered for individual cases till achieving desired results.
• Report the critical cases for final approval on the actions to be taken
• Provide age-appropriate counseling to children and their families.
• Respond to emergency cases and run the 24-hour helpline for urgent cases.
• Communicate and coordinate with other caseworkers and service providers in order to advocate, collaborate and conduct (internal and external) referrals according to the best interests of children.
•  Conduct Household visits after coordinating with the line manager
• Ensure smooth collaboration with the PSS team.
• Prepare progress monthly reports on cases of beneficiaries and on activities implemented.
•  Update weekly the beneficiaries list.
• Participate in training, conferences and attend meetings.