وظيفة شاغرة Project Assistant

Job Purpose:

The Project Assistant, with the guidance of the Senior Project Officer, will implement Basic Assistance activities in North Lebanon, Akkar, and T5. The project aims to reduce and/or mitigate protection risks and reinforce the coping capacities of vulnerable refugees, Lebanese and stateless persons by improving access to protection services and multi-purpose cash assistance.

Main duties & Responsibilities:

Identification and assessment of beneficiaries:

Identification of people at risk within the Concern’s area of intervention to be eligible for multi-purpose cash assistance (MPCA)

Ensure the beneficiaries’ database is updated on a daily basis

Participate in the development of the MPCA eligibility tool

Assessment and verification of beneficiaries using the MPCA tool developed by Concern

Provision of multi-purpose cash assistance (MPCA):

Ensure effective and timely communication of the project activities and selection criteria to targeted beneficiaries and wider communities

Assist organisation of cash distributions in line with Standard Operating Procedures, and support Senior Project Officer to ensure cash is delivered safely and on time to selected beneficiaries

Prepare float payment and ensure closing within a timely manner

Participate in relevant assessments/surveys (needs, baseline, markets) in collaboration with the M&E team

Follow up on assistance:

Full monitoring of beneficiaries receiving MPCA (including cash post-distribution monitoring) at a minimum of 1,3 and 6 months after the start of the agreement

Preparation of an adequate filing system

Referrals & Service Mapping:

Manage and track referrals through the relevant referrals system (RAIS/RIMS/etc.) and in coordination with the other Concern departments

Provide documentation and information about all services in the area (including addresses and contact details) to beneficiaries after identification of service of each Municipality of intervention as well as nationwide

Identification of beneficiaries requiring other services and full follow up of referral to other services, especially for beneficiaries residing in unoccupied and transitionary shelters

Coordination with the Concern’s Case Management team for the identification of protection cases

Sharing of Concern Complaint Response Mechanism and contact details

Follow up on incoming referrals to the shelter team including assessment and response

Follow up on outgoing referrals from the Shelter team

Reporting and Communication:

In coordination with the WASH/Shelter team, support Concern to meet its minimum quality and accountability requirements in emergencies

Document and record all work fully including any disputes, referral issues, etc

Document and file in a confidential way documents related to ECA (Emergency Cash Assistance) for the GVB survivors under the case management services

Facilitate communication flows between refugee leaders, community focal points, and Concern staff by providing timely information as required

Coordination with other programme teams to ensure effective identification of beneficiaries and assistance to these beneficiaries

Report progress on activity info and RAIS on a daily, weekly, and monthly basis

Responsibilities applicable to all Project Assistants:

Ensure proper implementation of work plan set by line manager;

Report challenges, achievements, and program target related to their work to the line manager;

Ensure that accurate programme databases are maintained;

Share ideas that can support the development of the programs / activities & participate in the development phase as requested.

Work Ethic: 

Adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern’s Code of Conduct;

Support the promotion of the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to the team and the beneficiaries, and be committed to providing a safe working environment;

Respect confidentiality and follow ethical guidelines

Others:

The tasks of this position are not limited to what is mentioned in this job description, additional tasks can be requested as per the organizational / programmatic needs

Person specification:

Education: Degree in the social sciences: Psychology, Social Work, Business administration, or relevant expereince.

Experience: Experience in cash transfers, particularly multi-purpose cash assistance for 2 years and above.

Languages: good English writing skills and fluent Arabic

Computer Skills: Microsoft Office Pack (powepoint, excel, word, and similar)

Other Skills:

Understanding of cash context in Lebanon in particular at north

Security management skills at field

Attention to details

Communication Skills: communication with beneficiaries,

professional and presentable , follow up skills

Patient

Fast learner

Organization skills

Time management skills

Flexiblility

Stress management skills

Knowledge of protection principles in humanitarian aid;

Good team player;

Diplomacy, assertiveness, and cultural sensitiveness; Flexibility in working overtime when needed

Emergency response:

Concern is committed to responding to emergencies efficiently and effectively to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Lebanon Programme is to respond, you may be requested to actively participate in the response, regardless of location, and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Concern’s Core Competencies Requirements:

Managing yourself: aware of own abilities and areas for development, adapts and uses abilities to work well with others and help achieve Concern’s objectives

Individual Leadership: acts to inspire others by clearly articulating and demonstarting the values and principles that underpin concern’s work. Holds a sense of pride in Concern and loyalty to the organization. Supports others to achieve excellent results

Communication & Working with others: uses the most appropriate channel to share information with others both inside and outside Concern; adapts the message to meet the communication needs of the audience. Works effectively with others, gaining the most from people and situations

Delivering Results: Delivers on commitments, uses approprioate techniques to help achive agreed objectvies

Planning & Decision Making: systematically develops plans towards achieving objectives, makes clear, informed and timely decisions appropriate to the tole, in the interests of Concern and those we work with

Creativity & Innovation: Focused on continual improvement, seeks out, develops and successfully implements new ideas that further organizational priorities and the needs of those we work with, builds on proven approaches, evaluates and learns from ongoing work to improve it

Influence, advocacy, and networking: Engages with others inside and outside the organization to promote the interests of Concern and those we work with, gathers and shares a wider knowledge of issues relevant to Concern’s work

Change: Responds positively and constructively to change, managers to take part in change processes in a way that is appropriate to role in the organization

Concern Code of Conduct and its Associated Policies:

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.