POSITION SNAPSHOT
Location: Dubai Head Office
Company: Nestlé
POSITION SUMMARY
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
In this role, you will deliver local HR services within the defined SLAs (quality, time, accuracy, and compliance) acting as the customer facing representative for the administrative activities, and lead HR Services within certain allocated locations within the region.
A DAY IN THE LIFE …
- Provide timely information to HRBPs, CoC, COS and Line Managers as appropriate.
- Partner with the respective CoCs and HRBPs to ensure operational needs are addressed and resolved in a timely and efficient manner.
- Provide a high quality first level customer experience.
- Identify improvement opportunities and liaise with stakeholders on how to implement them.
- Coach and monitor HR Services activities within the certain allocated locations (GCC, Levant, MAT)
- Deliver local administrative services within the defined SLA’s in line with standard routines across HR processes.
- Manage E2E Cluster HR processes (e.g., Induction, Exit Formalities, Payroll, Time Management, Benefits, Employee’s Queries, Audits, Reconciliations).
- Provide relevant information and manage local HR processes (e.g., PY, TM, Benefits).
- Deliver specific process steps that require physical presence (e.g., paper filing, document stamping, legal requirements etc.)
- Deliver specific process steps related to non-fully connected employees (e.g. personal data update).
- Coordinate local trainings (logistics, attendance etc.) and raise K2 webform to ensure the employees who have attended a training taking place locally.
- Schedule interviews, and conduct interviews for certain positions in the OPC, and conduct short first day induction to the new commers.
- Coordinate the Final Settlement for employees leaving in coordination with CoS, Line Manager, Employees and required stakeholders.
- Ensures policies, practices and procedures are applied, understood, and followed with a customer centric mindset.
- Contribute to ensuring data accuracy and timeliness with the CoS.
- Understand and implement legal and regulatory requirements in the different cluster countries.
- Have a general knowledge about the E2E HR processes (ELC, CSO, E&G, M&E), acting as local support to HRBPs, Line Managers and employees.
- Act as the bridge between the CoS and the Market, ensuring that the processes run efficiently e2e.
- Provide a high quality first level customer experience.
- Identify improvement opportunities and liaise with stakeholders on how to implement them
What will make you successful…
- University Degree level education or equivalent
- 3 to 4+ years’ experience in Human Resources in Nestlé or within another FMCG
- Strong service orientation
- Good communication and interpersonal skills
- Ensure consistency in execution in line with local compliance
- Ability to manage priorities
- Expert in Microsoft Excel
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