مطلوب مساعد/ة اداري – حمانا
In order to apply for this vacancy you need to complete the template on the following link:
https://ee-eu.kobotoolbox.org/single/VyFEtVnD
A member of our Human Resources team will contact you soon if your profile is considered for the job vacancy, and if more information is needed. If you are not being approached by our Human Resources team, please consider your application automatically registered in our database.
Caritas Lebanon is committed to all Safeguarding Principles and will not tolerate any act in any shape or form of misuse regarding Child Safeguarding Policies and Sexual Exploitation Abuse or Harassment (SEA). All staff must understand that Caritas Lebanon will apply a zero-tolerance policy to SEA and any harassment of any type. Caritas Lebanon is an Equal Opportunity Employer and all applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Moreover, Caritas Lebanon will not share any personal data with anyone outside Caritas Lebanon whatsoever unless requested by Law. All applicants are strictly required to adhere to these standards. Therefore, the selected applicant shall be requested to provide additional information to conduct the needed background check.
In addition, Caritas Lebanon will reserve its rights not to hire any applicant who was previously reported for a SEA incident.
JOB SUMMARY
The Health Admin Assistant is responsible for receiving and interviewing the beneficiaries in the PHCC, in charge of administrative duties and ensure a high-quality customer service to patients.
DUTIES
- Answer phone calls and respond to emails received
- Greet and receive patients upon arrival
- Interview patients for relevant key information
- Manage calendars to schedule medical appointments and arrange referrals
- Assist patients with initial paperwork
- Update accurately and maintain patients’ health records
- Ensure that the beneficiaries and their families are aware of the services that are offered in the center
- Participate in the preparation of the awareness sessions and any other campaign
- Record patients’ information in the computer system
- Ensure confidentiality of sensitive informationPerforms any administrative duty as per the line manager’s request
SKILLS
- Active listening skills
- Good Communication skills
- Attention to details
- Ability to deal with people in various states of pain, trauma and tragedy
- Ability to work effectively at all levels in the organization, both individually and as part of a team
- Calm under pressure: able to function in the heat of emergency
- Ability to work in a multicultural environment
Computer Skills
Microsoft office, V. Dolphin is a plus.
ACADEMIC EDUCATION
Diploma in Secretaria
EXPERIENCE & KNOWLEDGE
- 2 to 3 years of relevant experience
- Experience with NGO is a plus
- Experience in Community Health is a plus
- Lebanon
- جبل لبنان
- Baabda
- Hammana
مطلوب مساعد/ة اداري – حمانا
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