وظيفة شاغرة case worker

DUTIES:

• Provide individual case management for persons of concern and provide ongoing support to GBV survivors in accordance with all case management steps.
• Apply the SoPs for GBV management and ensure the correct documentation and compilation of Case Management forms in accordance with all case management steps and related tools and procedures
• Ensure confidentiality of GBV case management data and information throughout the case management process, including referrals
• Ensure proper follow up on all actions to be considered for individual cases till achieving desired results
• Report the critical cases for final approval on the actions to be taken
• Respond to emergency cases that require urgent follow up
• Communicate and coordinate with other caseworkers and service providers in order to advocate, collaborate and conduct (internal and external) referrals according to the best interests of children
• Conduct Household visits after coordinating with the line manager
• Ensure smooth collaboration with the PSS team
• Prepare progress monthly reports on cases of PoC and on activities implemented
• Properly update the case management tracking sheet and case management tools
• Participate in training, conferences and attend meetings
• Coordinate with other partners/stakeholders in the regions to avoid duplication and provide better services.
• Regularly document cases using case notes and other agreed upon forms.
• Update databases / GBVIMS+ to ensure a comprehensive record of the case.
• Other duties as assigned by the supervisor

Skills:

• Active Listening: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Experience working with vulnerable groups
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Strong communication and interpersonal skills
• Strong organisational skills and ability to multi-task
• Commitment to human rights and gender equality
• Exhibit pro‐active attitude
• Ability to relate and connect with people of different cultural, ethnic, and social-economic backgrounds and a passion for helping others
• Ability to work under stress
• Work independently with little supervision, and also as a cohesive member of a diverse team
• Proficient in English and Arabic both written and oral, French is a plus.

ACADEMIC EDUCATION:

• Bachelor degree in Social Work or other relevant degree

EXPERIENCE & KNOWLEDGE:

• 2 years of relevant work experience in GBV