All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
- Role and responsibilities
The Administration Assistant is responsible for performing clerical and administrative duties and providing support to managers and employees in daily offices/premises needs in line with NRC’s procedures and standards.
Generic responsibilities
- Adhere to NRC policies, guidance, and procedures.
- Implement delegated support function portfolio according to plan of action.
- Prepare and develop status reports as required by management.
- Ensure proper filing of documents.
- Promote and share ideas for improvement of the support function.
- Ensures that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and reports any breaches/concerns to the line manager and/or focal point for proper action.
- Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator.
Specific responsibilities
- Coordinate and maintain records for staff office space, phones, and office keys.
- Follow up on lease agreements in Coordination with the Support Manager
- Create an inventory of kitchen & office supplies, initiate orders and follow up accordingly.
- Maintain supplies inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies.
- Request and dispatch mobile sim cards and mobile recharge card (pre- and post-paid) for staff
- Coordinate hotel reservation for accommodations and conferences as needed and follow up on payments and agreements.
- Support in organizing workshops and meetings internally and externally by liaising with different departments.
- Follow up on visibility orders for the office, distribution and dispatch.
- Prepare daily contracts related to administration work and needs.
- Issue Purchase requisitions and orders for all admin related needs including, kitchen supplies, office needs and utilities etc.
- Prepare verification sheets and follow up with Finance department on payments.
- Identify and follow up on maintenance and repairs of offices, apartments and centers rented by NRC.
- Perform any other related tasks requested by the line manager.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- NRC Bekaa Staff
- Support Staff in Field Offices
- Beirut Administration Focal Points
- External Suppliers, landlords and service providers.
- Competencies
- Professional competencies
- Bachelor’s degree in business administration or equivalent.
- 1 to 2 years’ experience from working in the administration field.
- Previous experience from working in complex and volatile contexts.
- Fluent in English & Arabic both written and spoken.
- Proficiency in MS Office applications (word, excel, outlook, and power-point)
- Behavioral competencies
- Planning and delivering results.
- Handling insecure environments
- Working with people
- Coping with change
- Communicating with impact and respect
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The individual Goals & Performance
- The NRC Competency Framework
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