Kindly enter to the below link in order to apply for the Case Worker position at Al Fayhaa association:
https://forms.gle/nv3KAWfUUHhMvCDs8
Note: Applying via email will be rejected automatically.
Major Responsibilities:
- Provide direct age-appropriate and specialized support and care for vulnerable children (including survivors of GBV), including counseling and case management.
- Attends weekly meetings with the Line Manager, or the CP officer to share lessons learned and exchange experiences.
- Writes weekly reports, and refers specific cases.
- Identify individual cases through regular presence in the community, either in center, mobile spaces or attending online sessions when possible, and accept referrals from other agencies and community partners.
- Conduct initial (rapid) assessments for CP cases and prioritize them according to risk level.
- Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
- Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
- Work with supervisors and managers to arrange case conferences for complex cases and ensure children receive multidisciplinary support.
- Manage cases in line with SOPs, adhere to standard documentation processes and follow best practice guidance.
- Regularly document cases using case notes and other agreed upon forms, update databases to ensure a comprehensive record of the case.
- Ensure that data collection and storage respect data protection protocols and confidentiality principle
Key Working Relationships:
Position Reports to: CP Officer
Indirect Reporting: Project manager – Field coordinator
Other Internal Contacts: Other members of the program in the field
Other External Contacts: families and children
Job Requirements:
Academic Qualification
- Bachelor degree in sociology, or any relevant field with 1 to 2 years of relevant experience
Or
- At least 3 years of relevant experience
Skills
- Spoken and written fluency in English and Arabic. (French is a plus)
- Excellent writing skills.
- Highly organized and attentive to details.
- Initiative, high sense of responsibility, organizational and analytical skills
- Proficiency in Microsoft Office, especially Microsoft Word and Excel.
- Strong oral and written communications skills.
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