وظيفة شاغرة مطلوب موظف/ة استقبال Receptionist

Job Objective: 

Organizing and facilitating the general functioning of the Primary Healthcare Center in Beirut.

Main Tasks: 

• Ensure dealing with clients/patients in a professional, objective, warm, empathetic, and responsive manner in order to promote a positive experience.
• Greet visitors with courtesy and respect, ascertains the purpose of the visit, provide them with relevant information, and direct them appropriately.
• Schedule and confirm patient appointments and medical consultations.
• Follow up with patients to complete documents on their demographic information.
• Track the mail and mailings with the concerned medical and administrative units and departments.
• Organize mailings and reports in order to have them signed by the concerned parties.
• File & save all relevant documents.
• Order and ensure the availability of stationary and all materials needed.
• Print emails, memos, instructions, and circulars issued by the Head of the Department as per his/her directives.
• Answer telephones and direct calls to appropriate staff.
• Perform various clerical and administrative tasks.
• Receive cash from the patients and issue a receipt showing the received payment and hand it to the customer.
• Maintain a copy of the receipt for the PHC records and another copy for the finance department.
• Abide by the Community Health Corps insurance policy.
• Perform data entry to all related data on the system.
• Perform additional related duties as requested by the Head of Department.

Job Requirements:

• Bachelor’s degree in secretarial studies or equivalent.
• Minimum 3 years of experience in the field.
• Intermediate Microsoft Office skills and Internet use.
• Positive attitude
• Detailed oriented
• Patient
• Discrete
• Very good communication skills
• Accurate
• Tactful and eloquent

الموظف الاستقبالي (Receptionist) هو الشخص المسؤول عن استقبال الزوار والعملاء وتوجيههم إلى المناطق المختلفة داخل المكتب أو المؤسسة، وتحديد مواعيد الاجتماعات وترتيبها وإدارة الاتصالات الهاتفية والبريدية والإلكترونية المتعلقة بالمؤسسة.