وظائف شاغرة customer service

 Join Our Customer Service Team!

YMY agency

Beirut, Lebanon

Full time

Are you a people-oriented individual with excellent communication skills? Do you thrive in problem-solving and providing exceptional assistance to others? If so, we want you to be a part of our dynamic customer service team!

Job Responsibilities:- Respond to customer inquiries, concerns, and requests via phone, email, and chat in a timely and professional manner.

– Provide accurate and detailed information about our services to assist customers.

– Troubleshoot and resolve customer issues, ensuring a satisfactory resolution.

– Maintain comprehensive knowledge of company policies, procedures, and offerings.

– Collaborate with internal teams to address customer needs effectively.

– Keep records of customer interactions and transactions.

– Excellent verbal and written communication skills.

– Empathetic and patient demeanor when dealing with customers.

– Strong problem-solving abilities and attention to detail.

– Ability to multitask and manage time effectively.

– Proficiency in using computer systems and customer management software.

– Prior customer service experience is a plus.

hr@ymy.management

79 303 542